Service Fusion
Unlimited-users field service platform — flat pricing regardless of team size.
Pricing tiers
| Plan | Price | User limit |
|---|---|---|
| Starter | $245/mo | Unlimited |
| Plus | $382/mo | Unlimited |
| Pro | $627/mo | Unlimited |
Unlimited users on every tier — pricing scales by features, not seats.
Key features
- Unlimited users
- Dispatch & GPS tracking
- Estimates & invoicing
- VoIP phone integration
From the field
Evaluated from HVAC industry experience — not personally run day-to-day
Pros
- Unlimited users on every tier is a genuinely different cost structure than most of this list — competitors charge per seat, which punishes a shop for growing. If the real blocker is 'we can't afford to put the whole crew on this software,' Service Fusion removes that constraint outright.
- GPS tracking adds a layer of dispatch visibility — where trucks actually are, not just what's scheduled — beyond what a basic dispatch board shows.
Cons
- VoIP phone integration is a feature most small shops won't use and don't need — part of the subscription cost pays for something irrelevant to the core estimating/dispatch/notes problems.
- Haven't run this day-to-day — worth confirming the core dispatch/estimating features hold up as well as the pricing structure does.
The unlimited-user pricing alone makes this worth evaluating for any shop whose dispatch problem is specifically 'we can't justify paying per-tech for software' — separate from whether the feature set itself is the best fit for your workflow.
Not currently an affiliate link (application status: not-applied). Update this component's logic to add the #ad disclosure the moment the affiliateProgram.status for this tool flips to "approved" in tools.json — never before.
Contractor reviews
Submitted by other HVAC contractors, approved before publishing — separate from the editorial review above.
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